About this vacancy

Key Responsibilities:

• Assist guests with inquiries, requests, and concerns in a courteous and timely manner.
• Ensure seamless check-in and check-out processes, delivering a warm welcome and fond farewell to all guests.
• Collaborate with various departments to fulfill guest requests and resolve issues effectively.
• Maintain a pristine and inviting environment throughout the hotel, adhering to high cleanliness and presentation standards.
• Embrace opportunities for continuous learning and growth, actively participating in training sessions and workshops.

Duties/main responsibilties include:

What Lawrence Offer:

• A structured apprenticeship program designed to foster your professional development and career advancement.
• Mentorship from industry experts who are dedicated to your success and growth.
• Exposure to diverse facets of the hospitality industry, providing invaluable hands-on experience.
• A supportive and inclusive work environment where your contributions are valued and recognized.
• Competitive compensation and benefits package.

Qualifications:

• Strong passion for delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Positive attitude and eagerness to learn.
• Ability to thrive in a fast-paced environment.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Working week

Weekdays including alternative weekends