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COVID-19 Advice

Burnley College would like to thank all our students, apprentices and business customers for their patience and support during these unprecedented times.

Student Wearing a Mask


The College is continuing to monitor the very latest Government advice and guidance relating to Covid-19 and takes the safety and protection of all our students, apprentices, visitors and staff extremely seriously.

Our managers, tutors, trainers and support staff are available to assist you with any queries you may have, whether you are a current student, apprentice or applicant. You can contact us on 01282 733333 or email student.services@burnley.ac.uk.

We are here to support you every step of the way to make your dreams come true and ensure you have the opportunity to shape your own future.

4 SEP 2020 – Face Masks & Visors Guidance

Following updated guidance for Schools and Colleges we are advising that Face Masks or Visors should be worn in communal spaces from 7 September.

Where should they be worn?

Face masks or visors should be worn in areas where 1-metre distance from others can not be guaranteed. This includes, but is not limited to; entering the building and proceeding to your place of work/study, moving round the building, on corridors, in the Atrium, and in bathrooms.

Are they needed in The Refectory, Coffee Lounge, Construction Food Area, and at Food Counters?

In line with Government guidance for keeping staff and customers safe in restaurants, face masks or visors should be worn whilst queuing for food in all food outlets on campus. Where there is seating (Refectory and Coffee Lounge) face masks or visors can be removed once you are seated in order to eat your food.

For information:

The Courtyard area (outside) can be used for any food not purchased from the College catering facilities.

Additional seating areas are being considered in some classrooms.

As Landing Areas and the Atrium are communal spaces, where face masks or visors are required at all times, food cannot be consumed in these areas.

18 AUG 2020 – A Level Results 2020, Important Announcement

‘I understand – and heard from you and your families personally last Thursday – how difficult these recent weeks and days have been for you. The uncertainty you have faced over receiving Ofqual estimated A Level grades has been immense and has been fuelled by the media headlines and the distress felt by your counterparts across the entire country.

“Yesterday, however, the Government announced a decision which may have a significant impact on your future plans and which may give you some confidence that the grade you receive will better reflect the effort and commitment you have shown over the two years of your studies.

“We are now working tirelessly behind the scenes with the awarding bodies to release your centre-assessed A Level grades – these are the grades your Tutors believe you would have achieved should you have taken your final exams as planned – which will be accepted by universities and employers alike going forward.

“Your Tutors know you. They know the passion you have for your studies. They recognise the determination and focus you have shown and the progress you have made. Their assessment matters and will help to shape your future after Burnley College Sixth Form Centre.

“We understand fully that important future decisions rest upon the speedy release of these grades and we immediately started the official process to access, confirm and release your new, official results the moment the Government announcement was made. This process is being led by senior College managers and your Tutors and we will keep you informed every step of the way.

“As soon as your results are ready to be released we will issue them via your official College email account and will also post the notification of your grades to the address we hold for you on our Student Records System.

“As always, your Tutors and Support Staff are here for you: to answer any queries you may have and also to give you the support and guidance you need at this important time. Please do not hesitate to get in touch with them.

“I want to ensure that you can enjoy these next few days and weeks celebrating all you have achieved during your time at Burnley College Sixth Form Centre, not worrying about how the last few months may impact on your future.

“I am proud to be part of the region’s amazing education system, building futures and changing lives at Burnley College, and will do whatever it takes to ensure that everyone has the very best chance to access the best education and careers now and in future.”

Karen Buchanan

Principal, Burnley College Sixth Form Centre

18 AUG 2020 – Year 11 GCSE Results, Important Announcement

‘Year 11 Pupils, I understand how difficult these recent weeks and days have been. The uncertainty you have faced over receiving estimated GCSE grades has been immense and has been fuelled by the media headlines and the distress felt by so many A Level students nationally, too, who received their estimated results last week.

“Yesterday, however, the Government announced a decision which may give you some confidence that the grade you receive will better reflect the effort and commitment you have shown over the two years of your GCSE studies. I’m really pleased that, on enrolment day this week, we’ll be able to accept your teacher-assessed grades if they are higher than the grade allocated to you by the Department for Education nationally.

“Your teachers know you. They know the passion you have for your studies. They recognise the determination and focus you have shown and the progress you have made. Their assessment matters and will help to shape your future with Burnley College Sixth Form Centre.

“We understand that you are so much more than simply the grade you will receive on Thursday so please make sure you bring along all evidence of grades you have received from school on enrolment day and show us your enthusiasm, your passion for your subjects and your determination to join the Burnley College family. Talk to us about how there is a place for you here – at England’s Number 1 College* – and how we can support you every step of the way to achieve your goals and dreams.

“Where necessary, we will support you to achieve your vital Maths and English qualifications alongside your chosen subjects as these are important in helping you to reach your goals and make your dreams come true.

“If you haven’t already applied to study at Burnley College Sixth Form Centre or attended an interview – for whatever reason – we pledge to work with you to make sure that the disruption and uncertainty cause by Covid-19 doesn’t impact on your ambition. We’ll study your achievements at school to place you in the best possible programme for you as an individual (so, please, if you come into College to enrol, make sure your bring evidence of your school’s grades with you).

“I want to ensure that you can enjoy these next few days and weeks celebrating all you have achieved during your time at Secondary School, not worrying about how the last few months may impact on your future.

“I am proud to be part of the region’s amazing education system, building futures and changing lives at Burnley College, and will do whatever it takes to ensure that everyone has the very best chance to access the best education and careers now and in future.”

Karen Buchanan

Principal, Burnley College Sixth Form Centre and Chief Executive of Themis at Burnley College

*In the latest official Government achievement tables for 16-18 year olds.


13 JUL 2020 – UCB September Starts

Dear Learner

Here at UCB (University Courses Burnley), we are committed to protecting the health and well-being of our entire community while delivering the best possible learning experience for every individual university education student, whatever stage they are at in their academic journey.

With this in mind, I am contacting you today regarding our current plans for the delivery of university-level studies in the new academic year, 2020-21.

After much consideration, and using the very latest Public Health advice and guidance, it is our plan to be able to offer face-to-face teaching on the UCB Campus from September.

However, as you are aware, the threat posed by Covid-19 appears likely to remain for some time and, as such, we are making adaptations where necessary to ensure the safety of both our students and lecturers.

While we are fortunate that our Campus is spacious and our university-level teaching is focused on Lecturers and undergraduates working together in small groups, we have re-evaluated all teaching rooms and communal spaces and reduced their maximum capacities to allow for adequate social distancing.

Where we will be unable to maintain effective social distancing to protect all members of the UCB family and adhere to Public Health guidance, we will make use of our established and effective online learning platforms – which already form an integral part of our university-level course delivery – to ensure continuity of teaching and learning.

The impacts of Covid-19 are far-reaching and varied but we are confident that, by working together as the supportive, resilient UCB family, we can come through these difficult times stronger.

While the current worldwide situation has taught us to expect the unexpected, we look forward to welcoming all UCB students safely to our amazing Campus soon and assure you that your health and wellbeing are of paramount importance to us, alongside the delivery of exceptional university-level education.

As you would expect, we will continue to monitor the situation relating to Covid-19 closely and will inform you immediately should there be any alteration to our plans. Should you require further advice or guidance on the adaptations we are making to ensure continuity of studies, please do not hesitate to contact he.support@burnley.ac.uk or call 01282 733400.

Yours faithfully

Emma Hurst
Dean of University Education


13 JUL 2020 – UCB Graduation

I’m in touch today, as Dean of UCB (University Courses Burnley) with important information regarding your graduation.

As you are aware, the threat from Covid-19 remains significant and it could be some considerable time before life returns to a new ‘normal’ for us all. Government restrictions on our ability to meet in large groups appear likely to remain in place for quite a while yet, sadly.

This means that for all of our students who will successfully complete their undergraduate/post graduate qualification this summer, we have had to take the very sad decision to postpone your graduation to a later date. This has not been a decision that we have taken lightly but it has been led by our desire to:

· Ensure the safety and wellbeing of you and those you would celebrate with
· Ensure you have the opportunity to enjoy the full, ‘real life’ graduation ceremony and experience you deserve after your hard work throughout your degree.

We understand that this is disappointing news for you. You have worked tirelessly and shown huge commitment throughout your studies. Graduation is a time for celebration; for your amazing achievement to be acknowledged not just by your family and friends, but by the whole UCB family and the wider community of Burnley.

That is why we pledge that, once restrictions are lifted, we will stage a full graduation celebration for the UCB ‘Class of 2020’, family and friends. Your achievements will be recognised and you will receive the acclaim you deserve for completing your degree-level studies and becoming something different.

On what would have been Graduation Day 2020 itself (17 September) you will be at the very forefront of our thoughts. I will join with your Lecturers and Support Staff to toast your success and hope that you will, too. Please do share your photographs with us online so we can reunite (virtually) as the UCB family.

We will be in contact with you to make arrangements for your graduation as soon as is practicable, following Government guidance. However, successful students will receive qualification certificates shortly and this postponement to the graduation ceremony will have no impact on your ability to use your new qualification when updating your CV or applying for careers.

Thank you for your understanding and patience. We are working hard to ensure that your graduation celebration truly reflects your amazing achievement and will be a day you, your family and friends will remember always.

Emma Hurst
Dean of University Education


7 MAY 2020 – NHS Update

Urgent care and treatment is still available to help Lancashire residents. Don’t risk your long-term health by delaying getting the help you need – that’s the message from health bosses.

Patients who don’t have coronavirus can safely access care – including scheduled appointments, vaccinations and maternity services.

The plea comes alongside new findings that four in ten people are too concerned about being a burden on the NHS to seek help from their GP.

Seeking medical help is one of the four reasons that people can safely leave home, in line with government guidance.

The NHS is still there for patients without Covid-19 who need urgent and emergency services for stroke, heart attack, and other killer conditions.

While NHS staff have worked hard to put in place measures allowing people to access care safely – such as splitting services into Covid and non-Covid. GPs, pharmacies, NHS 111 and accident and emergency departments in the area are still operating for those who need them.

Don’t leave your illness or condition until it is too late.

Remember that:

  • Your GP remains your first point of contact if you have any symptoms that you are concerned about.
  • Contact your GP practice either online, by an app or by phone to be assessed. You will receive advice through video consultation or over the phone and if you need a face to face appointment you will be advised what to do.
  • If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111. If it is a serious or life-threatening emergency, call 999



27 APR 2020 – Your Grades: Important Information

The Government has announced the procedure that schools and Colleges must comply with to assess grades for those students whose GCSE and A Level exams due to take place this summer have been cancelled, due to Covid-19.

We have been in touch directly by email to Burnley College students who are affected by this development, explaining how we will work tirelessly to ensure you receive the grade you deserve and which reflects your hard work, your commitment and your motivation.

We have detailed the process we must follow, in accordance with Government guidelines, and outlined the potential options students will have on receipt of their assessed grades in August this year.

This video released by Ofqual, provides information on the process to assess your grades which is happening right now: https://www.youtube.com/watch?v=VXuDOrtJY1Q

If students, parents or carers have further queries, please do not hesitate to contact our Student Services team on s.services@burnley.ac.uk . Please note, due to strict guidelines imposed by Ofqual we are not able to discuss any individual grades or disclose any information relating to the assessment of an individual student’s grading.


22 APR 2020 – Charter House Resource Centre

Charter House Resource Centre are doing an amazing job at helping the Burnley Community!

They are offering:

  • Free packed lunches for all Burnley children
  • Free cooked meals for all people 65 or over
  • Free cooked meals for vulnerable people

-These meals can also be purchased by anyone else at cost price

If you want to order anything or know anyone that may benefit from this please contact Charter House on 01282 429094 or message their Facebook page before 10.30am for Lunch time deliveries.


17 APR 2020 – Remote Learning Update

Following the Government announcement yesterday that restrictions are to remain in place to help save  lives and protect the NHS in the battle against Covid-19, remote teaching and learning will remain in place at Burnley College, Themis at Burnley College and UCB (University Courses Burnley). The position will be reviewed again following further relevant updates from the Government and Public Health England

Tutors and Trainers are working remotely, with full access to the information and resources necessary to continue to deliver classes; offer individual support to all students/apprentices and ensure that all learners are making progress towards their goals. Support Staff are also available to provide personalised advice and guidance to all learners.

Throughout this period, Burnley College’s online mental health and wellbeing portal The Big White Wall remained available for all learners to access (using their College email account details) 24 hours a day, seven days a week. It provides a peer-to-peer, supportive community, monitored by professionals, as well as tutorials and workshops on developing positive mental health and strategies to deal with issues including bereavement, depression, loneliness and anxiety.

Our Student Services team continue to provide a full range of virtual and interactive activities for all learners, delivered via Google Classrooms and our official social media platforms – Instagram, Facebook and Twitter.

Senior managers continue to monitor the latest Government guidelines relating to the education and training sector and will update all learners directly


8 APR 2020 – Mental Health and Wellbeing Guide for Students

Our Student Services team are working hard to ensure that every member of the Burnley College family can access the best advice, guidance and support to maintain good mental and physical health at home.

Here are their top tips and lots of links to great resources which will help you cope through these difficult times:


Arrow circle down CORP-COVID19-Health and Wellbeing Online Booklet-v6
6 APR 2020 – Ofqual announces how exam grades will be calculated

The Government has made a further announcement on how this year’s GCSE, AS and A Level grades will be calculated as the exams themselves have been cancelled due to Covid-19.

Here’s the official statement from Sally Collier, head of Ofqual, with more information on how students across the UK will be assessed:



27 MAR 2020 – Student Services Contact Information

Covid-19 will not last forever.

Life will return to normal. Your education or training will continue. You will enjoy the future you have worked so hard for. In the meantime know that we are here for you every step of the way.

Our Student Services Team will ensure that whilst you study remotely you can continue to receive outstanding advice and support as well as an exciting student experience.

Our services will continue to operate from 8.40 – 5.00 pm everyday.


For any general enquiries you may have please contact s.services@burnley.ac.uk or call 01282 733551 or direct message us on Instagram @burnleycollegestudentservices.

We will ensure you get the answers you need.


The Student Services Team will continue to deliver key tutorials and advice on UCAS, Student Finance, Personal Statements and Employability Skills through Google Classroom to help support you in your next steps. Tutorials will be delivered through a blend of live and recorded sessions during the coming weeks. You will also be able to continue to access one to one careers advice and support.

Contact details for the team can be found below:

Careers Advice & Employability Skills Support:

Kate Gedling
01282 733852

UCAS (including Personal statements) and Student Finance:

Katie Sims
01282 733875

Megan Sharpley
01282 733859

Melanie Ashton
01282 733858

Health Wellbeing and Support:

The Student Services Team will continue to provide health and wellbeing advice, tips and tutorials through official social media channels so make sure you follow us via instagram @burnleycollegestudentservices.

Contact details for the team can be found below:

Guaranteed Bursary Students:

Elleanor Holland
01282 733850

Wellbeing Support:

Laura Norris

Finance Support:

Elleanor Holland
01282 733850

Counselling Support:

Please contact your tutor or Laura Norris/Elleanor Holland
on the contact details above

Don’t forget you can access the Big White Wall for health and emotional support at www.bigwhitewall.com. Instructions can be found on Student OnePlace.

Student Experience

The Student Services Team will continue to provide opportunities for you to engage in new and exciting Extra-Curricular activities so you can continue to have fun, meet new people and enhance your skills for work and life throughout these unusual times.

More information on the activities will be sent to your College email in the coming weeks. These will include; Gaming, Book Clubs, Debating Clubs, Digital Karaoke and Inspiring Talks. There will also be opportunities to take part in competitions and win some fantastic prizes!

Burnley College is your College. We need your views and ideas to influence the activities and experiences the Student Services Team will be offering over the next few weeks whilst we are all working from outside the College Campus. We will be keeping in touch to gain your feedback and ideas. Your Student Innovators, Student Representatives and Student Council Members will continue to represent your views.

Contact details for the team can be found below:

Learner Voice – including Student Reps and Student Council:

Fraser Bonar
01282 733851

Health and Wellbeing Innovators:

Laura Norris
01282 733855

Sustainability Innovators:

Katie Sims
01282 733875

Student Experience Innovators:

Fraser Bonar
01282 733851

Duke of Edinburgh Advice & Support

Katie Sims
01282 733875


Katie Sims
01282 733875

Fraser Bonar
01282 733851

Melanie Ashton
01282 733858

Active Learning Zone

The College ALZ team has created a new OnePlace page with links to contact information and electronic resources.


The team will still be offering the same services but via email alz@burnley.ac.uk. Students can contact staff about accessing books, journals and other platforms online, IT queries, referencing support and accessing remote desktop. They will also be on hand to proofread students work on Google drive/docs.

Covid-19 will not shape your future. You will. We are here to make sure that happens. We are here to support you every step of the way.


23 MAR 2020 – Message from the Principal

Dear students

These are difficult, challenging and emotional times for everyone and as our daily routines are changing I wanted to update you personally about some of the things we are doing to respond in this time of uncertainty.

As part of the Burnley College family we are in this together.

As always, our priority right now is you, our students and our applicants and what we can do to support you, not only through this difficult time, but on to the planned next stage of your lives, as seamlessly as possible.

That is why we are working very closely with exam boards to understand exactly what they will need from us in order to provide you, our current students, with the grade that most accurately represents your achievements, your work ethic and the effort you have put in to your studies throughout your time at Burnley College. We also want to reassure our applicants that there is a place for you at Burnley College and we will work with your schools to ensure we fully understand the grades which most accurately reflect your hard work and effort over your school years.

We will do everything in our power, adhering to the latest national guidelines, to ensure that no student is disadvantaged by any decision made. We know that you, our A Level and Advanced Vocational students, have worked hard throughout your course and continually show your innovation, your determination and your motivation, placing you in an ideal position to progress on your chosen pathways – whether that is to university, a degree apprenticeship or successful career.

Our individualised support means that our tutors have an in-depth knowledge of you, our students, as an individual and are in an ideal position to give a fair and comprehensive assessment of your progress and achievement throughout your course. We will support every student as an individual and work with you closely from this point forward.

We also recognise that every applicant to Burnley College – whether you are a potential A Level or Vocational programme student or a Themis Apprentice – is much more than the sum of your estimated exam results. To have applied and been accepted to study or train at Burnley College you have shown that you are a uniquely talented and motivated individual: an individual who aims to be the very best, who is an engaged and focussed learner and who will give 100% in everything you do. We will work closely with each and every applicant to ensure your dreams come true and support you as you make important decisions regarding your future.

Working together with students, applicants, parents and employers we can overcome every challenge placed before us by Covid-19 and create a generation of determined and highly-motivated learners with the resilience and energy to help shape the future.

Thank you for your understanding and patience at this time. As I have said before, it’s the kindness and support that we give to each other that will ensure we get safely through these unprecedented times together.

Karen Buchanan, Principal


20 MAR 2020 – Government Exam Decision

This afternoon, the Government has given further information on its decision to not hold GCSE, A Level and other exams this summer to help delay and contain the spread of Covid-19.

Burnley College is now taking the opportunity study the statement in-depth, with senior managers and Tutors working closely together to ensure that no student is disadvantaged through this decision.

We pledge that we will work closely with each individual student to agree a way forward that allows them to reach their full potential and progress on their chosen route – whether to university or a successful career.

Our staff will work closely with colleagues within the secondary education sector to ensure that every applicant to Burnley College is treated as an individual, judged on their own merits and attainments while studying for their GCSE exams. They are not the sole sum of their exam results.

19 MAR 2020 – Useful Documents to Help Students Work Remotely

Useful Documents to Help Students Work Remotely

Follow this link below to gain access to the useful documents:



18 MAR 2020 – Statement from the Principal

Statement from the Principal

For over 150 years Burnley College, our students and the communities we serve have faced challenges big and small and come through them all by supporting each other and working together. Now as ever the Burnley College team is working tirelessly to ensure our students achieve and we deliver an outstanding service for our customers. This is only possible through the dedication of our staff and I would like to express my thanks to each and every member of the Burnley College family.  I would also like to thank our students for their loyalty through these exceptional times. 

Here at Burnley College we believe the protection of every student, apprentice and staff member as well as their families and the community, is of paramount importance. That is why, in light of the very latest Public Health England advice on Covid-19, and in order to safeguard every student’s learning experience, a decision has been made to implement the College’s remote learning plan to ensure continuity of learning and training from Thursday 19 March, 2020. A move to remote learning with full tutor access will ensure that each student can continue to access outstanding learning and support wherever they are, throughout this unprecedented period.

Tutors/Trainers have fully updated online and, where necessary, printed resources covering every aspect of the curriculum that would have been delivered in College from Monday 23, March, until the Easter break, beginning on 2 April. Staff have also made contingency plans to ensure that they are available for any subject-specific individual support or queries any student may have during this time – either online or via the telephone.

This will be communicated to each individual student over the next two days by their teaching teams, either via email, Google Classroom or telephone, and will include details of study timetables, tutor access, working materials and assessment methods. Any queries throughout this time should be directed to our Assistant Principal, Angela Donovan on a.donovan@burnley.ac.uk.

During this period of remote learning, from 23 March to 2 April 2020, the College will remain open for limited, agreed access, by small, managed, groups of students should that be needed to complete practical assessment or formal examinations.

In order to ensure that students are still able to access as many services as possible whilst remote learning is taking place, the Burnley College Student Services team will continue to advise and support students while they study from home. They are providing a full range of career, health and wellbeing and experience activities to support all students during this time. Further details on how to access these exciting services during this time will be sent to each student on Monday 23 March.

We understand that this is a period of national uncertainty, however, the Burnley College family is always here to support and encourage students every step of the way, helping to protect their health and wellbeing and ensuring they can still focus on their goals.  Our Student Services staff are still available to answer any general queries they may have on 01282 733333 or s.services@burnley.ac.uk – alongside Tutors/Trainers, plus The Big White Wall (our online mental health portal – www.bigwhitewall) is still available 24-7, accessed using a college email account.

We are anticipating that face to face learning will take place again from Monday 20 April 2020, however Government guidelines relating to Covid-19 are constantly evolving and the College is monitoring the situation closely. We will be in touch with each student via email with further updates over the coming weeks, as well as using our website and official social media platforms for general updates.

Thank you for your understanding and patience at this time. It’s the kindness and support that we give to each other that will help us get through these unprecedented times.

Karen Buchanan, Principal


16 MAR 2020 – Latest Government Advice – Symptoms Update

Symptoms Update 

To support the delay of the spread of the virus, the Department for Health and Social Care has asked anyone who shows certain symptoms to stay at home for 7 days, regardless of whether they have travelled to affected areas. This means people should stay at home and avoid all but essential contact with others for 7 days from the point of displaying mild symptoms, to slow the spread of infection.  

The symptoms are:  

  • A high temperature (37.8 degrees and above) 
  • A new, continuous cough 

If you are a student and this is applicable to you or you have been advised to self-isolate you should notify Student Services on 01282 733551.


Education Settings Advice 

Current advice remains in place: no education or children’s social care setting should close in response to a suspected or confirmed COVID-19 case unless advised to do so by Public Health England.  

The Chief Medical Officer has advised that the impact of closing schools on both children’s education and on the workforce will be substantial, but the benefit to public health may not be. Decisions on future advice to schools will be taken based on the latest and best scientific evidence, which at this stage suggests children are a lower risk group. 


12 MAR 2020 – The College is remaining vigilant

The College is remaining vigilant and monitoring guidance from Public Health England daily: we will update you directly should the national position over COVID-19 change and give appropriate advice.

Please be assured, Burnley College makes the protection, health and wellbeing of all students, apprentices and staff a priority while ensuring continuity of education and training.

The Department for Education (DfE) has launched a new helpline to answer questions about COVID-19 related to education.

Staff, parents and students can contact the helpline by telephone and email:

Phone: 0800 046 8687

Email: DfE.coronavirushelpline@education.gov.uk

The helpline is open from 8am to 6pm, Monday to Friday. 

The government will continue to monitor the spread of COVID-19 and take further action as needed. You can find the latest information and advice on COVID-19 and the latest guidance for educational settings on the GOV.UK website.

Useful websites: