About this vacancy

Are you passionate about fitness and dedicated to providing exceptional customer service? Crow Wood Leisure are seeking a highly motivated Fitness Instructor to join their dynamic team. As a Fitness Instructor, you will be responsible for delivering safe and effective fitness programs to their members, ensuring their satisfaction and well-being. This role requires a commitment to maintaining a safe environment within the gym, excellent communication skills, and a keen focus on customer care.

Duties/main responsibilties include:

The key responsibilities of the position include:

1. Induction Programs:
   1. Design and conduct induction programs tailored to meet members’ expectations and capabilities.
   2. Prescribe fitness workouts that align with individual health profiles obtained through pre-exercise screening.
2. Supervision & Safety
   1. Monitor the gym to ensure the safe conduct of members.
   2. Maintain awareness of potential hazards and take proactive measures to address dangers.
   3. Uphold high standards of safety and effectiveness in all fitness activities.
3. Customer Engagement
   1. Maintain regular contact with members, especially those with reduced usage, to enhance retention.
   2. Provide excellent customer care to ensure a positive and supportive environment for all members.
4. Facility Maintenance
   1. Adhere to scheduled cleaning routines for the gym and equipment.
   2. Report any maintenance issues promptly to ensure a well-functioning facility.
5. Confidentiality & Data Protection
   1. Safeguard the confidentiality of members’ personal information in compliance with the GDPR Legislation.
6. Exercise Classes & Personal Training
   1. Deliver exercise classes with a focus on safety and effectiveness.
   2. Provide personalised and effective personal training sessions.

Working week

The normal working week is between 30-37.5 hours and can include evenings and weekends.