Exploring Travel, Tourism, Hospitality and EventsVocational • Level 2
About the course
Level 2 Travel, Tourism, Hospitality, Events course combines theoretical knowledge and hands-on experience using a wide variety of resources. This course will provide you with a broad insight into the travel and tourism industry, looking at the different career opportunities within the sector. You will also gain many transferable skills that can be applied to the workplace or further study. The course will prepare you for future progression for further study or employment. During the course you will develop the skills and knowledge necessary to work within the travel and tourism industry. These include team working, independent learning and problem solving. Along with more tricky-to-measure skills such as: an appreciation for appropriate behaviour and dress code, appropriate interpersonal and communication skills.
Type of LearningSchool Leaver
Study ModeFull Time
Location ByBurnley College
A minimum of two GCSEs at Grade 5 or above including English Language OR maths. Alternatively - a relevant Level 1 Foundation qualification in a relevant subject at merit grade and a GCSE grade 5 in English Language/Mathematics.
Course units will include 6 topics of study. These include: Customer Service, The UK Travel and Tourism Industry, Understanding Package Holidays, Airports and Airlines, Hospitality and Work Experience. Trips and visits are used to support learning and as such we require a deposit on enrolment to cover the cost of your initial trips and visits. Further details will be given on enrolment. You will be required to purchase your own uniform for practicals and role plays.
You will be continually assessed through a wide variety of assessment methods including map work, academic reports, presentations, case studies, role plays and practical demonstrations of skills and group work. This will involve public speaking for example; passenger announcements using a microphone. You will carry out projects and assignments, which will involve both working on your own and as part of a team. You will also take part in events in the College and externally which will also be assessed and contribute towards the units you are studying on the course.
Careers & Progression
On successful completion of this course you may progress to the Level 3 qualification or an Apprenticeship. Careers that this course may lead to include; the aviation industry - at the airport as Check In or as cabin Crew. UK and overseas positions on Cruise Ships, Holiday Representatives, Customer Service roles in hotels and a wide range of customer-facing roles within the tourism industry. Please note, many positions in Travel and Tourism have a minimum requirement age of 18 years old.
Access to a range of equipment and resources is provided in relation to the topic of study. The Travel and Tourism Training Suite offers a mock up aircraft fuselage, facilities for airport and hotel check in, a mock travel agency and a number of hospitality operations equipment. Please note that uniform is required when participating in role plays and assessments at your own cost. Further details provided on enrolment.
Extra curricular activities
Students will have the opportunity to take part in trips both locally and nationally, some examples include: Visits to hotels, airports, visitor attractions, areas of outstanding natural beauty, cruise ships and areas of the hospitality sector overall. As part of the course students are expected to complete a work experience placement within industry, past examples include; hotels, theatres, adventure centres, travel agencies, restaurants, holiday complexes, bars, coffee houses, tour operators and events companies. Alongside this course students are expected to support the colleges community by participating in helping selected charities, in the past students have Marshalled for Cancer Research UK at their Race for Life events, raised money for Pendleside Hospice and collected food to distribute to local food banks. Students also have the opportunity to participate in college events in order to develop their customer service, hospitality and problem solving skills through interacting with our customers and stakeholders including VIPs. The department invites guest speakers from across the industry to offer an integral part of the course to provide students with a network of contacts, a real life background and first-hand experience of different job roles. Many Travel organisations recruit directly from our cohort of students for job roles. Further information on uniform and trip costs will be given on enrolment.