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Customer Service Training, fundamentals, Understanding Customer Needs

Non-Accredited • Non-Accredited

Customer Service Training, fundamentals, Understanding Customer Needs

Non-Accredited • Non-Accredited

Type of LearningTraining

Course CodeA6935

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Or call us on 01282 733373

About the course

This training course will allow you to empower your team to increase repeat business, improve client interaction and increase satisfaction levels by gaining the skills and techniques for delivering excellent customer service to your internal and externals partners. You will look at discovering and understanding customer needs by learning the means and importance of good customer service. The sessions will also cover customer satisfaction, communication skills, non-verbal communication and body language, and dealing with customer complaints.

Type of LearningTraining

Course CodeA6935

CostQuestion tooltip iconRead More

Have a question? Get in touch!

Or call us on 01282 733373