User Testing Feedback Form

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Section 1. User Details

Name of Staff administering user test *

Which journey is being tested? *

Find term dates, find events then book onto an open evening, find A Level Ancient History and submit an application.

Find Construction Craft: Brickwork Level 1, find Creative Digital Media Level 2, submit one application for both courses, find bus pass travel information for Barnoldswick to Burnley.

Look for Apprenticeships available on the "Course Search" page. Find the "Apprenticeship Vacancies" page, submit apprenticeship enquiry form.

Find the T Levels homepage and locate the construction courses, submit an application.

Locate the "Becoming an Apprentice" page, submit an enquiry.

Find Art for Wellbeing course, find Introduction to Digital Music Production, submit an application for one of them (without paying online).

What training courses do we offer? Find Project Management and submit an application.

Find ESOL landing page and submit an application for an ESOL course.

Locate Online Learning Support Page, find Event Planning course and submit an application.

Find information about finance, find out about our university partners, find BA (Hons) Education and Psychology course, book onto the Adult Learning and University Advice and Guidance event in September.

Find out information on what Burnley College provides to help train your employees, submit an enquiry.

Find information and support in getting ready for college, submit a question for the School Liaison Team, find information about facilities.

Age of user *

How closely does the test user match the user profile being tested? *

Please identify which device you are using to perform this journey: *

Mobile Phone - iPhone
Mobile Phone - Android
iPad / Tablet
Laptop
Desktop

Section 2. User Journey

User Journey Selected: Find term dates, find events then book onto an open evening, find A Level Ancient History and submit an application.

User Journey Selected: Find Construction Craft: Brickwork Level 1, find Creative Digital Media Level 2, submit one application for both courses, find bus pass travel information for Barnoldswick to Burnley.

User Journey Selected: Look for Apprenticeships available on the "Course Search" page. Find the "Apprenticeship Vacancies" page, submit apprenticeship enquiry form.

User Journey Selected: Find the T Levels homepage and locate the construction courses, submit an application.

User Journey Selected: Locate the "Becoming an Apprentice" page, submit an enquiry.

User Journey Selected: Find Art for Wellbeing course, find Introduction to Digital Music Production, submit an application for one of them (without paying online).

User Journey Selected: What training courses do we offer? Find Project Management and submit an application.

User Journey Selected: Find ESOL landing page and submit an application for an ESOL course.

User Journey Selected: Locate Online Learning Support Page, find Event Planning course and submit an application.

User Journey Selected: Find information about finance, find out about our university partners, find BA (Hons) Education and Psychology course, book onto the Adult Learning and University Advice and Guidance event in September.

User Journey Selected: Find out information on what Burnley College provides to help train your employees, submit an enquiry.

User Journey Selected: Find information and support in getting ready for college, submit a question for the School Liaison Team, find information about facilities.

Please rate which best describes how easy it was to follow your journey? *

Very easy
Easy
Okay
Difficult
Very Difficult

Did you run into any issues? If yes, please explain what and when in your journey. *

What made the journey easy? *

Did you use the main navigation menu to find what you are looking for? *

If “Yes”, how easily did you navigate around it? Is there anything you would change about the current menu?

What would have made the journey easier for you? *

Please you would

Section 3. Form Submission