Adaptation Supplies Limited (ASL) specialises in the supply of quality bathroom adaptation products for the elderly and disabled, including wetrooms, showers, tiles, flooring and electricals. Due to the growth within the company they have an exciting new opportunity on recruiting a Trade Counter/ Warehouse Operative Apprentice.
In this role you would gain all the knowledge, skills and behaviours in order to Operate and handle equipment safely and efficiently as required for their role (Training on lifting equipment will be given as required)
Work individually and as part of a team to safely move and handle objects; maintain a high
level of housekeeping and manage waste effectively
The role involves carrying out numerous physical related activities such as manual
handling, ability to work off both verbal instructions and documents such as delivery notes
etc and be able to work off your own initiative to ensure all tasks are completed accurately
and in a timely manner
Safely and efficiently load and unload items into and from vehicles, buildings, containers,
lift vans, crates and/or boxes; use appropriate MHE or machinery where necessary; ensure
items are safely and efficiently packed, assembled and/or disassembled as appropriate.
Select, prepare and use packaging materials appropriate to the job efficiently and in a way
which reduces waste, costs and environmental impact
Use correct equipment and procedures to record receiving or stowing goods; produce
relevant paperwork or labelling processes.
promote the values of the organisation; communicate effectively with customers and
colleagues to identify and meet their needs.
Use IT applications and other relevant technology and systems, including warehousing
management, data capture, radio and barcoding systems, to ensure the safe and efficient
processing of goods
Be able to communicate confidently to internal and external customers
Identify & communicate to the relevant person (s)
Identify customer needs
Demonstrate effective listening skills
Recognise the difference between internal and external customers and the relationship
between customer satisfaction and organisational performance.
Be able to use appropriate techniques and forms of communication to put customers at ease
and gain their trust.
Deliver customer service that exceeds customer expectations
Be able to identify customer requirements and referring them onwards in an appropriate
Assisting customers in exploring product ranges
Identify the customers’ requirements, matching them to the trade supplier’s products and
Deliver accurate product information, to enable the customer to make a decision on products
Use appropriate selling techniques, face to face, electronic or on the telephone
Communicating with customers using various methods and systems appropriate to the
Be able to understand what a USP is and upselling techniques.