Duties/main responsibilties include:

Main Duties and Responsibilities:
1. To be accountable to a supervisor but organise own work to complete tasks
on time following agreed instructions and procedures, ensuring that
deadlines are met and work time is used effectively.
2. To respond to customer enquiries by email, telephone and face to face at
reception and other public counters for example taking bookings and
providing standard verbal and written responses to the required standard.
3. To carry out a range of administrative and clerical duties which could include:
• undertaking standard interrogation and interpretation of data for use
by others;
• creating and formatting documents, for example spreadsheets,
simple databases, mail merge documents and powerpoint
presentations;
• responsibility for effective file management including storage,
retrieval and location
• entering data to established systems, checking for accuracy and
logic, identifying errors and ensuring output is to the required
standard, enabling accurate and timely reports to be run;
• receiving and balancing financial transactions and producing reports
in line with agreed procedures and processes;
• organising meetings and taking minutes ensuring these are accurate
with agreed actions
• providing customers with standard information in response to internal
and external enquiries, face to face, by letter, email or via other
electronic systems;
• cash handling, receipting cheques and recording such transactions
in line with agreed procedures and processes;
• being responsible for stock control and requesting supplies, raising
orders for limited amounts
4. To gather evidence and prepare for submission a portfolio of evidence
demonstrating that the competence, performance, knowledge and other
criteria have been met for NVQ Level 3 in Business Administration.
5. To attend regular progress review meetings for guidance, encouragement
and support and be involved in the evaluation of the apprentice scheme to
inform its future development.
6. To be flexible, in relation to approach to work commitments and tasks.

Working week

Monday – Friday

9-5