Business Administration Apprentice (GL02)

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Business Administration Apprentice (GL02)

Main Duties:

  • To provide the admin support to the nursery ensuring that the highest level of service is provided to the customer at all times, whilst supporting the business.
  • To attend college on a regular basis gaining knowledge and understanding needed to complete the apprenticeship and undertake any relevant training for continuous professional development
  • To support the Nursery in achieving targets set by the Senior Management Team and business;
  • To provide confidential, effective, efficient and flexible administration support guided by the Nursery Manager
  • To provide an efficient, welcoming and courteous reception service, and to promote a professional image of the nursery at all times.

Duties and Responsibilities:

  1. To follow and uphold Giant Leap Policies, Procedures and ethos at all times and report any failings to do so by others to the Manager.
  2. To collect fees from parents/carers and to ensure that accurate invoices and transaction records are kept and updated as necessary, pursuing outstanding fees and resolving any account queries.
  3. To  maintain  accurate  confidential  databases  and  paper  files  as   necessary, including staff, children’s and parent’s written records.
  4. To take new and amended bookings and keep a waiting list system for new children.
  5. To deal with parents’ queries and changes to booking requirements and arrange visits for new parents.
  6. To prepare financial and other reports as required and to manage the petty cash system.
  7. Preparing monthly payroll spreadsheet and overtime sheet. Ensuring that this is authorised by the Manager/Deputy before forwarding to Directors.
  8. To maintain the nursery’s inventory system, keep accurate details of stock levels and collate orders for administrative/office stationary supplies.
  9. To assist senior nursery staff with reference to children’s settling-in and start date procedures.
  10. To oversee administrative arrangements for events, meetings and training workshops.
  11. To process correspondence and arrange appointments for senior staff.
  12. To draft parent and staff newsletters, and other literature, as required.
  13. To support the Nursery Manager with marketing, communication and publicity e.g. flyers, displays etc.; including up-to-date social media e.g. website, facebook, twitter, press release etc.
  14. To take minutes as required.
  15. To ensure adherence to nursery’s code of practice on confidentiality, and maintain confidentiality at all times.
  16. Welcoming parents, children and visitors; and providing reception, advice and customer care services for the nursery including dealing with general enquiries.
  17. Communicating pleasantly and effectively in person, in writing and on the telephone.
  18. Keeping the reception area and office/desk tidy.
  19. To keep up to date with current good practice.
  20. To contribute to and attend his/her supervisions and staff appraisal.
  21. To attend regular team meetings, conferences, training events or other meetings as identified by the Nursery Manager.
  22. To perform any other duties as deemed necessary by the Nursery Manager.
  23. To assist in carrying out nursery Health and Safety checks and risk assessments.

Working week

  • The hours of work will be Monday to Friday 7.00am - 4.00pm
  • Total hours per week: 40.00

Weekly wage - £156.00

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