Travel and TourismVocational • Level 1
About the course
This course will help you take your first steps towards a career in the Travel, Tourism, Hospitality and Events industry. You will learn essential skills and qualities such as communication, problem solving, presentation, written along with how to become confident when working within a team or individually. You develop a range of knowledge, skills and behaviours that are specific to the industry such as food/drink, health and safety, complaint handling, customer service, sales and personal presentation requirements that are transferable to most employment areas in Retail, Events, Hospitality, Travel and Tourism. Over the course you will gain experience in practical and academic study which will involve; demonstrations, written work, practical activities, group work and independent study. You will experience through industry guest speakers, trips/visits and events that will enhance your CV and give you the necessary tools to progress into this exciting industry, or onto further study.
Type of LearningSchool Leaver
Study ModeFull Time
Location ByBurnley College
Two GCSEs at grade 3 or above including English Language OR a relevant Foundation learning qualification including GCSE grade 3 in English Language or Mathematics.
Units to be studied over the year are; Customer Service, UK Travel Destinations, Recommending a Package Holiday, Planning and running an Event, Researching a Tourist Destination, Planning for a Job, The Role of Air Cabin Crew, Planning Visitor Attractions, Displaying Travel and Tourism Information and The Role of a Holiday Representative.
Assessments are instead of exams which take place in a number of ways within written and practical. Written coursework is assessed through reports, essays, Information posters -leaflets - brochures, training guides, presentations, storyboards, blogs, maps, industry related documentation. The practical assessments take place on a level 1 qualifications are demonstrations, presentations, role plays, meetings, interviews, blogs, work experience - all to be completed in front of an audience, peers, tutors. Taking part in college events will also be used for assessment purposes to ensure you demonstrate the correct skills, knowledge and behaviours required for the industry.
Careers & Progression
On successful completion of this course you may progress to the Level 2 or an Apprenticeship. Careers that this course may lead to include working for an airport or an airline, on a cruise ship, working abroad as a holiday representatives, becoming a travel advisor, working for festivals or events companies, digital marketing or delivering customer service and sales roles across the Travel, Tourism, Hospitality and Events industry in the UK or Overseas. Please note, many positions in Travel and Tourism have a minimum requirement age of 18 years old.
The Travel Training Suite offers a variety of equipment and resources available for lessons, assessments and demonstrations. Please note that uniform is required when participating in role plays and assessments at your own cost. Further details provided on enrolment.
Extra curricular activities
Students are invited on a range of trips and visits as part of the study programme as well as working towards volunteering awards and further qualifications relevant to the industry. Students will have the opportunity to take part in trips locally and nationally to gain invaluable work experience, some examples include: visits to hotels, such as the Lowry and Malmaison in Manchester. In order to progress to industry successfully or to a Level 2 Programme, Work Experience is also offered so students can put in to practice and develop the skills, knowledge and behaviours that they are learning on the course.