About the course

This course is a starter/introduction to learning about a wide range of skills, knowledge and behaviours relating to the Travel and Hospitality industry. You will learn about and how to deal with customers in a range of travel and hospitality scenarios. You will be assessed through practical and written assessments from taking hotel reservations, planning and participating in an event, presentations of learning in an industry environment, dealing with upset passengers on an aircraft to blogging. If you are wanting to progress, then you move up on to the NCFE Level 2 Extended Certificate in Travel and Tourism, although you will be required to fulfill a work experience placement within the industry to do so. Some of our Level 1 Learners go on to secure a job out of their Work Experience Placements that range from local hotel chains, restaurants to the local theatre. Our Level 1 learners have progressed to Level 2, then to Level 3 Travel and Tourism and/or moved into industry to become club/ski or camp representatives, passenger service agents, cabin crew, hotel supervisors, restaurant/bar workers and travel agency apprentices.

Start Date/s

05/09/2023

Entry requirements

You will need a minimum of two grade 3’s at GCSE, they do not have to be Maths or English.

Modules

You will study 10 units all together. There are 4 Core Modules in which you will develop a range of skills, knowledge and professional behaviours for you to then apply holistically throughout the rest of the course. The core units involve Being organised, Developing a Personal Progression Plan, Working with Others and Researching a Topic. You will then study 6 of the units that prepare you for the next steps of your studies or career. The units are selected to meet the current needs of skills required by employers and are subject to change for this reasons but the ones that are scheduled for up and coming delivery are Serving Food and Drink, Exploring Local Visitor Attractions, Exploring Travel and Tourism within the UK, Contribute to Running a Hospitality and Tourism Event, Delivering Customer Service in Hospitality and Tourism and Using Websites to Make Holiday Choices.

Assessment

This is a BTEC Qualification. For each unit of study a constant range of formative assessment will take place. At the end of each unit an assignment will be issued that the learner will apply knowledge, skill and behaviours to, this is to demonstrate what they have learnt. This can be done through presentations, blogs, practical assessments, reports, itineraries, role plays, posters, training manuals and more. The learner must submit their assignment on time and has one chance to resubmit their work if it does not meet the required criteria.

Careers & Progression

Progression can be to Level 2 Travel and Tourism. If you chose to progress on to the NCFE Level 2 Extended Certificate in Travel and Tourism then there is an opportunity for you to progress onto the NCFE Level 3 Extended Diploma in Travel, Tourism, Hospitality and Events Management. Most Level 1 students progress on to Level 2 Travel and Tourism, with some going on to Level 3 also. Those who leave at Level 1 enter mainly into Hospitality setting jobs. Those who leave at Level 2 or Level 3 enter the world of work whether it is becoming a Holiday Representative abroad, working for Travel Agencies, Tour Operators, Airports or Cruise Lines and some progress on to an Apprenticeship programme. For those who complete a Level 3, university is also an option, the college provides excellent and very supportive career advice at every stage, so you're in great hands. For those who are unsure whether or not to continue with Travel and Tourism, the course offers many transferable skills which you could apply to a Business, Drama/Dance or Health and Social Care Level 1 or 2 course.

Additional Details