About the course

This course will help you take your first steps towards a career in the Travel, Tourism, Hospitality and Events industry. You will learn essential skills and qualities such as communication, problem solving, presentation, written along with how to become confident when working within a team or individually. You develop a range of knowledge, skills and behaviours that are specific to the industry such as food/drink, health and safety, complaint handling, customer service, sales and personal presentation requirements that are transferable to most employment areas in Retail, Events, Hospitality, Travel and Tourism. Over the course you will gain experience in practical and academic study which will involve; demonstrations, written work, practical activities, group work and independent study. You will experience through industry guest speakers, trips/visits and events that will enhance your CV and give you the necessary tools to progress into this exciting industry, or onto further study.

Start Date/s

31/08/2021

Entry requirements

Two GCSEs at grade 3 or above including English Language OR a relevant Foundation learning qualification including GCSE grade 3 in English Language or Mathematics.

Modules

Units to be studied over the year are; Customer Service, UK Travel Destinations, Recommending a Package Holiday, Planning and running an Event, Researching a Tourist Destination, Planning for a Job, The Role of Air Cabin Crew, Planning Visitor Attractions, Displaying Travel and Tourism Information and The Role of a Holiday Representative.

Assessment

Assessments are instead of exams which take place in a number of ways within written and practical. Written coursework is assessed through reports, essays, Information posters -leaflets - brochures, training guides, presentations, storyboards, blogs, maps, industry related documentation. The practical assessments take place on a level 1 qualifications are demonstrations, presentations, role plays, meetings, interviews, blogs, work experience - all to be completed in front of an audience, peers, tutors. Taking part in college events will also be used for assessment purposes to ensure you demonstrate the correct skills, knowledge and behaviours required for the industry.

Careers & Progression

On successful completion of this course you may progress to the Level 2 or an Apprenticeship. Careers that this course may lead to include working for an airport or an airline, on a cruise ship, working abroad as a holiday representatives, becoming a travel advisor, working for festivals or events companies, digital marketing or delivering customer service and sales roles across the Travel, Tourism, Hospitality and Events industry in the UK or Overseas. Please note, many positions in Travel and Tourism have a minimum requirement age of 18 years old.

Additional Details