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Policies and Procedures


If you have a comment or complaint that you wish to make about College Services, then please contact the Head of Administration on 01282 733140 or e-mail s.lomas@burnley.ac.uk

Alternatively, you can complete the Complaints Form and return to: s.lomas@burnley.ac.uk Head of Administration Burnley College Princess Way Burnley Lancashire BB12 0AN

View/Download Burnley College's formal Complaints Procedure

Burnley College makes every possible effort to ensure that the information published on this website is accurate and current. We will use reasonable endeavours to deliver courses and programmes of study and other services in accordance with the descriptions on this website. We reserve the right to alter the programme of courses, the contents and methods of delivery, and the fees payable for them, at any time if such action is considered necessary.

College Publication Scheme

This guide has been produced to meet the requirements of the Information Commissioner’s Office (ICO).
The Publication Scheme and definition documents provided by the Information Commissioner’s Office (ICO) for Further Education Colleges has been adopted by Burnley College with effect from 1 January 2009. The Corporation formally approved the detail and content of the scheme at its meeting on 25 March 2009.

Click here to View/Download the Freedom of Information Policy.

Data Protection Policy and Guidelines

The DPA regulations regulate the way in which certain information is held. Burnley College considers that many of the principles in the Act represent good practice. The College needs to collect and use personal data about staff, students and other users to allow it to monitor performance, achievements, and for health and safety reasons.
This policy gives useful information about the type of information that the College keeps and the purposes for which it keeps them. Data relates to hard copy and that held by computer.

Click here to View/Download the Data Protection Policy.